Consulting & Advisory

Consulting & Advisory.

Our Consulting & Advisory services provide strategic guidance and practical solutions to help you achieve your business objectives. We work closely with you to identify opportunities, address challenges, and drive sustainable growth.

Ndlela Kunene's Digital Advisory team is comprised of strategists, technologists and analysts who have broad industry experience and keen business acumen.

At Ndlela Kunene, our Management Consulting services focus on helping organizations prioritize and execute strategic projects to achieve superior business competencies and value.

Our Approach.

We combine deep industry knowledge with a collaborative approach, working closely with your team to understand your unique needs and develop tailored solutions.

We understand that organizations need to strategically invest in capabilities, people, processes, structures, and technology to navigate the risks arising from an ever-changing geopolitical landscape.

From the C-suite to the front line, we work closely with our clients to help them innovate sustainably, achieve lasting performance gains, and build workforces that will thrive in the long-term. Our consultants collaborate with your team to develop comprehensive business solutions that address your organization's key questions. We will work alongside you as partners, until the results that matter to you are achieved.

Digital Advisory/Consulting

NdlelaKunene’s Digital Advisory team is comprised of strategists, technologists and analysts who have broad industry experience and keen business acumen.

Clients that have worked with us have enjoyed various benefits from our ICT consulting services which include increased end user ICT service satisfaction; ensure effective alignment between Strategy, Process, Technology and People within the ICT organisation.

Some of our key areas of competence include:

  • Digital Strategy and Transformation: We can assist with the formulation of the Digital strategy to ensure maximum benefit from alignment with business needs.

  • IT Policy and Procedure Review / Development: Evaluating and compiling standard IT policies as part of consulting.

  • IT System Selection / Requirements Analysis: Facilitate a Request for Proposal (RFP) process for an organisation.

  • IT Tender Process / Procurement: We can also assist with the evaluation of IT tenders to first to assist with the initial tender specifications and also to help ensure prospective bidders are compliant with the specifications.

  • ICT Governance Consulting Particularly adoption of leading practices such as COBIT, ITIL, ISO and DPSA for public entities.

  • IT Capacity Assessments: Infrastructure/System/Internal Resources

  • Business Continuity and Disaster Recovery Management: We consult to build continuity capability for your business.

  • Digital Platforms: We will help you identify and integrate the most appropriate, robust, and cost-effective digital solutions including hardware and software platforms, network infrastructure, communications frameworks, data centers and cloud services to set you apart from the competition.

  • Artificial Intelligence Consulting: Our AI practice will help you develop AI-driven services that will enable your organisation to take full advantage of the gathered data. We assist companies reinvent mission critical workflows with AI to create efficient processes, augment human capabilities, and improve business outcomes. Our experts are highly skilled in the following development platforms; Python – Used for building and creating algorithms, data pipelines, advanced functions and statistical models.

  • R: The R language is widely used among statisticians and data miners for developing statistical software and data analysis.

  • Machine Learning: Our consultants posses innovative skills in machine learning techniques through data analysis to automate analytical model building. We will build models and systems to learn from data, identify patterns and make decisions with minimal human intervention. Depending on your requirements and nature of date, we will help you implement supervised learning, unsupervised learning, or reinforcement learning.

  • Fractional / Virtual CxO Services – vCIO, vCISO, vCTO: Our interim/fractional C-level digital executives bring broad industry experience and a deep understanding and mastery of their subject matter. Hiring our executives will ensure your organization is current with digital enablers, cybersecurity, emerging technologies, and industry standards. (Virtual Chief Information Officer [vCIO], Virtual Chief Information Security Officer [vCISO], Virtual Chief Technology Officer [vCTO])

Management Consulting.

At Ndlela Kunene, our Management Consulting services focus on helping organizations prioritize and execute strategic projects to achieve superior business competencies and value. Our approach is holistic and combines deep functional expertise with a comprehensive perspective. We understand that organizations need to strategically invest in capabilities, people, processes, structures, and technology to navigate the risks arising from an ever changing geopolitical landscape.

From the C-suite to the front line, we work closely with our clients to help them innovate sustainably, achieve lasting performance gains, and build workforces that will thrive in the long term. Our consultants collaborate with your team to develop comprehensive business solutions that address your organization's key questions. We will work alongside you as partners, until the results that matter to you are achieved.

Our goal is to provide our partners with the understanding, resources, and capabilities to identify previously unseen issues, correct business deficiencies, design and implement new systems and revenue streams, and ultimately make organizations more efficient and rewarding for their employees, partners, and customers.

Our management consulting services focus on our clients' most critical issues and opportunities. We are able to assist clients in various industries and specialties;

  • Business Strategy
  • Corporate Finance
  • Process Optimisation
  • Supply Chain
  • Commercial & Contract Management
  • Operating Model Design
  • Digital Transformation
  • Technology Security
  • Innovation & Design
  • Advanced Analytics
  • Automation
  • Enterprise Technology
  • Governance, Risk & Compliance
  • Growth, Marketing & Sales
  • Implementation
  • Sustainability & Responsibility
  • Business Transformation
  • Change and Implementation
  • Economic Development
  • Mergers & Acquisitions
  • Transaction Advisory
  • Operations
  • Market Research
  • Customer Experience
  • People & Organizational Performance
  • Sustainability
  • Transformation
  • Diversity, Equity & Inclusion
  • Learning & Development

Our people have a range of qualifications (professional, Honours, Masters and Doctorates) and many years’ experience across and of industry sectors and have consulted widely for various organisations. We also have a network of experts and partners across the continent to supplement your consulting needs.

Information Privacy (POPIA & GDPR)

Protection of Personal Information Act (POPI Act) – POPIA aims to regulate the protection and access of personal information. This POPIA was enacted by the South African Parliament in 2013 and commenced application in 2020. Non-compliance with the Act could expose the Responsible Party to a penalty of a fine and/or imprisonment.

The General Data Protection Regulation (GRPR) – is a Regulation in the EU law on data protection and privacy in the EU and the European Economic Area. The GDPR is an important component of EU privacy law and of human rights law, in particular Article 8 of the Charter of Fundamental Rights of the European Union.

Personal Information means any information relating to an identifiable, living natural person or juristic person (companies, CC’s) and includes, but is not limited to:

  • Contact details: email, telephone, address
  • Demographic information: age, sex, race, birth date, ethnicity
  • History relating to employment, financial, educational, criminal and medical details
  • Biometric information: blood type
  • Opinions of and about the person
  • Private correspondence

What We Do

Processing means anything that can be done with the Personal Information, including collection, usage, storage, dissemination, modification or destruction (whether such processing is automated or not).

What We Do

Ndlela Kunene will help you build a sustainable programme that is all about doing better business – making you more agile and compliant. We will help you define your company’s ROAD TO COMPLIANCE:

  • Create a POPIA Compliance ROADMAP for your organisation
  • Register your company’s Information Officer
  • We help create policies, procedures, standards and guidelines for what the organisation is going to do – and how.
  • We help you implement policy, making sure everyone follows it and understands what happens if they do not.
  • We help you figure out how to measure your compliance.
  • We help you prepare and support your organisation through these changes.
  • We help you get buy-in from the top to see POPIA compliance as an imperative.
  • Create a Foundation for your POPI Act Implementation plan
  • Map the stakeholders. We find the decision makers, those who will be affected, and those whose input and support you’ll need to make it all happen.
  • Conduct discovery of any personal information residing within your organisation
  • Perform a risk assessment of the personal information residing within your organisation

Market Research.

At Ndlela Kunene, we specialize in providing research solutions that cater to both qualitative and quantitative needs. Our team of experts has extensive experience in creating actionable insights that directly address our clients' research objectives. Our key strength is in understanding the specific questions our clients need answers to, and working together to make discoveries that are meaningful and relevant to their business. We deliver both tactical and strategic data through sophisticated reporting platforms, enabling our clients to realize the desired return on their research investment.

With our contextual understanding, foundational knowledge and design-analytics-interpretation skills, we are uniquely equipped to help our clients solve their problems. Whether you need insights to inform a new product launch, or to assess the effectiveness of an existing strategy, our research services provide the data and insights you need to make informed decisions.

Our Services include the following:

  • Consumer, category and market audits
  • Idea generation and needs analysis
  • Brand health measurement and tracking
  • Automated Text Analytics
  • Attitudinal research
  • Behavioural research
  • Customer Journey
  • Touchpoint Experience
  • Brand Health
  • Market Segmentation and profiling
  • Product tests
  • Test markets
  • Innovation and product development
  • Feasibility studies
  • Offer Refinement
  • Communication Testing
  • Pricing Studies
  • Opportunity Identification
  • Online Surveys

We use digital, traditional, panel-based and global-insight-based methodologies to ensure that we deliver on the best insights.

How We Achieve These Insights:


Quantitative

  • Computer Assisted Personal Interviews (CAPI)
  • Pen And Paper Personal Interviews (PAPI)
  • Computer Assisted Telephonic Interviews (CATI)
  • Web Assisted Personal Interviews (WAPI)

Qualitative

  • Focus Group Discussions (FGD) – traditional, digital, super-groups, in-person, triads, dynamic groups, friendship pairs.
  • In-Depth Interviews (IDI) – online, in-person, telephonic
  • Workshops/Forums
  • Mystery Shopping and on-site observations
  • Immersions and ethnography
  • Vox-pop interviews
  • Product placements and testing – In-Home Usage Testing, Central Location Testing
  • Intercepts – in-store, digital

Asset Verification Services

Our Asset Verification services provide businesses with the ability to accurately identify and track their assets, ensuring that they are in compliance with regulations and that they can be used for maximum efficiency. Our team of experts use advanced tools and techniques to verify and validate the existence, condition, and location of all assets, which can include physical assets such as equipment, vehicles, and real estate, as well as intangible assets such as patents and trademarks.

Our Asset Verification services include:

  • Physical Asset Verification: This process involves inspecting and documenting the existence, condition, and location of all physical assets.
  • Digital Asset Verification: This process involves identifying, verifying and validating the existence, ownership, and location of all digital assets, including software, websites, and databases.
  • Inventory Verification: This process involves identifying and verifying the existence, condition, and location of all inventory items.

Our Asset Verification services can help businesses to improve their asset management, reduce the risk of fraud, and ensure compliance with regulatory requirements. Additionally, we also provide ongoing maintenance and monitoring services to ensure that assets are always up-to date and that they can be used to their full potential. With our Asset Verification services, businesses can have peace of mind knowing that their assets are secure, compliant, and being used effectively.

Key Benefits.

  • icon Headphone

    Gain Expert Insights And Recommendations

  • icon Bulb

    Improve Operational Efficiency

  • icon Head

    Make Informed Business Decisions

  • icon Chart

    Maximise Your Return On Investment

Who We Serve?

Organizations seeking to improve performance, navigate change, or achieve strategic goals. Let us help you achieve your business vision. Schedule a consultation today.