Privacy Policy

Privacy Policy.

Ndlela Kunene (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws in South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and team.

1. What Information We Collect

We may collect the following categories of personal information:
Identity Information: Full name, company name, job title, identification numbers.
Contact Information: Email address, phone number, physical address.
Technical Information: IP address, browser type, operating system, website usage data via cookies and analytics tools.
Business Information: Information you provide during proposals, contracts, or service engagements.

2. How We Use Your Information

We process personal information to:
Provide, improve, and customise our services.
Communicate with you about enquiries, projects, and updates.
Maintain security and prevent fraudulent activity.
Comply with legal and regulatory requirements.
Send marketing communications (only with your consent, in compliance with POPIA).

3. How We Share Your Information

We will only share your information in line with POPIA principles:
With trusted service providers who are bound by confidentiality agreements.
With regulators or legal authorities where required by law.
With business partners for joint projects, only with your consent.
We will never sell your personal information to third parties.

4. Your POPIA Rights

Under POPIA, you have the right to:
Access the personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of your personal information (subject to legal obligations).
Object to certain processing activities, including direct marketing.
Lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg).

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

6. Retention of Information

We retain personal information only as long as necessary for business, legal, or regulatory purposes.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyse site performance. You may disable cookies in your browser settings, but this may affect functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”